Does Heart Bingo have an app?
Yes. You can find the app available for both apple and android devices on the Apple App Store / Google Play Store. It is also perfectly fine working through your mobile browser on any device. You don't really need to have the app.
Candy Club Powerbolt Jackpots
Heart Bingo's main bingo room is called Candy Club. It has a must-drop jackpot feature known as 'Powerbolts' which features two jackpots; a Maxi Bolt which is won once daily and a Mini Bolt which can be won several times in a day.
Both jackpots can be seen above the regular game prizes, along with the number of balls required to trigger them. If the game plays and more balls are called than trigger these jackpots, they will change and say 'better luck next time' until the next game begins when the info reappears. Because the Maxi Bolt jackpot is won once per day, it will say 'From 12am' on it to indicate that this jackpot will reset at midnight.
As mentioned, the Maxi Bolt is a once-daily linked jackpot, to which a percentage of each player's ticket price goes towards the jackpot until it is won.
The Maxi Bolt must be won by 10pm each day. It starts at midnight with a 38 ball trigger, which means it will only be won if someone claims full house within 38 calls. As the day goes by, this trigger value will slowly increase, making it more likely someone will win it. If no-one has won the jackpot by 9.55pm, that final game will be set to 90 balls as the trigger, which guarantees it will be won by someone on that game.
The Maxi Bolt is linked across all the Heart Bingo sister sites, such as Jackpotjoy.
Unlike the Maxi Bolt, this smaller jackpot is just for Heart Bingo players and is not linked across the sister sites. As with all jackpots, a small percentage of the ticket sales goes into the jackpot on each game.
The only difference to the larger Maxi Bolt is that this jackpot has a higher trigger value which does not change. This means it will typically be won multiple times per day. Once it is won, it resets and starts again on the very next game, unlike the Maxi which only comes back the next day.
Another cool feature of this jackpot is that if the larger Maxi Bolt has already been won, the contributions that would have been going into that jackpot now feed into this one. This means the Mini Bolt jackpot will become larger much more quickly. This boosted state lasts until midnight when the other jackpot is reset.
Heart Bingo has a special linked room known as Superlinks. This room is permanently linked with all the sister sites on the Gamesys bingo software in order to provide larger prizes.
The games play every 5 minutes with special games every 30 minutes that link up with other rooms at Heart Bingo. If you're in a different bingo room at the time, you may be suprised to find it all suddenly changes to the superlinks design and the ticket price changes, so watch out for this!
Tickets in Superlink games are typically 10p each except for the game that occurs on the hour mark, which is usually 25p per ticket.
Bingo Winners Club
If you've scrolled to the bottom of the bingo page you may have noticed a couple of rooms called Bingo Winners Club Daily and Bingo Winners Club Weekly. These are Heart Bingo's free bingo rooms, but you can't just go in and purchase tickets, you have to earn them first.
The daily room plays from 8:45pm each day with prizes of:
- 1 Line: £20
- 2 Lines: £40
- Full House: £100
The weekly games start at 9.15pm every Sunday with 5 games in total. The prize money increases each game.
- Game 1: £125 for 1L, 2L & FH
- Game 2: £125 for 1L, 2L & FH
- Game 3: £250 for 1L, 2L & FH
- Game 4: £250 for 1L, 2L & FH
- Game 5: £500 for 1L, £1000 for 2L & FH
How to earn tickets to the Bingo Winners Club
There are two bingo rooms where you can win tickets that get you into the Bingo Winners Club games. These are Candy Club and Session Bingo.
When you enter the room look at where it shows the number of players in that room. If it has the letters BW next to them, it means the games in this room award Bingo Winners Club (BW) tickets as well as the normal prize money.
Candy Club: Any bingo win in Candy Club (excluding Superlinks) between 12.05am - 12:59am and 7.00am - 7.59pm will get you tickets to the Bingo Winners Club.
Session: Any bingo win during the afternoon (3.00pm) or evening (7.00pm) session awards BW tickets. The morning (10.00am) and twilight (11.00pm) sessions do not award BW tickets.
BW tickets cannot be won from a free game, linked game or if you have won a progressive jackpot. You will know you have won tickets when you can see the 'BW' display next to the names of winning players. When you win Bingo Winners Club tickets the screen will display 12 tickets won - 6 tickets for both of that evening's game and 6 tickets for each of the 5 weekly games on a Sunday. If the screen displays only 6 tickets won, it's because you already have max (72) tickets for the weekly game.
Heart Bingo is unusual in that it is one of just a few bingo sites (all on Gamesys) that have a section of the site where you can play online poker. It's not something commonly linked with bingo, so it does stand out, but don't be afraid. Heart have made it very easy to play and with similar style to the bingo so it is really easy to try if you've ever fancied it.
There are a bunch of video tutorials you can watch if you're a newbie and the starter room is just £1 to play. You get 400 chips to bet with and usually sit at a 'table' with 4 players. So its low cost, quick games that can actually be a lot of fun.
If you're more experienced in poker there are several levels of tables and tournaments of different prize amounts and buy-in stakes, so all kinds of players are catered for. It's definitely something to have a little look at. The even have free poker sessions from time to time, so keep an eye out for these too.
Who owns Heart Bingo?
Heart Bingo is owned by Global (also known as Global Media & Entertainment) who are the largest commercial radio company in Europe. They own well known radio brands such as Heart, Capital FM, Classic FM, LBC, Radio X and Smooth Radio.
However, Global do not manage the day-to-day running of Heart Bingo, this is handled by Gamesys Group via their subsiduary company, Mice & Dice Ltd. If you have to get in touch with Heart Bingo for any reason, it will be the people at Mice & Dice you should speak to as they handle the customer support channels.
How to contact Heart Bingo
There is an in-depth support area on the Heart Bingo website which you can find by selecting Menu > Help & FAQ.
If you can't find a solution to your issue within their FAQ, look for the red 'Help' icon in the bottom right corner of the screen. It can sometimes be tricky to see because it appears on a red background. On mobile it looks like a speech bubble. Click it and type your problem. It will try and give you an FAQ link first, but if that doesn't help you can click 'live chat' to speak to an advisor.
You can also call them on 0800 458 3360.